Support — AssetFix.me

Provider / Developer: Jaroslav Tuzinsky (AssetFixMe)

Location: Dubai, United Arab Emirates

If you installed the app via Apple TestFlight/App Store or Google Play: Apple/Google do not provide support for this app. Please contact us at support@assetfix.me.

Support hours: Best-effort (Beta). We typically respond within 1–3 business days.

What to include

Your Tenant/organization name
Your user email
Steps to reproduce + screenshot/video
Platform: iOS / Android / Web
Device model + OS version (e.g., iPhone 15 / iOS 18, Pixel 8 / Android 15)
App version/build (if available)
Approx. time of issue + timezone

Before you email

Please do not send passwords, verification codes, or payment details by email.
If you share screenshots, ensure they do not contain sensitive personal data unless necessary.
If you report a crash, include what you were doing right before it happened.

Beta expectations (no SLA)

Some issues may require updates/migrations
Features may change quickly
Response times are best-effort

Security

If you suspect a security issue, email support@assetfix.me with subject Security.

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